Service Notices
US Market — Arizona Deliveries Unavailable (Uta...
US customers only Arizona is a permanent exclusion, not a temporary outage. We do not have a route, expedited service, or freight-forwarding arrangement that would allow us to deliver there,...
US Market — Arizona Deliveries Unavailable (Uta...
US customers only Arizona is a permanent exclusion, not a temporary outage. We do not have a route, expedited service, or freight-forwarding arrangement that would allow us to deliver there,...
US Market — Shipping Delays Due to UK Customs C...
US customers only This is the standard process for US orders going forward, not a one-off incident. UK customs clearance typically completes within a few business days, after which the...
US Market — Shipping Delays Due to UK Customs C...
US customers only This is the standard process for US orders going forward, not a one-off incident. UK customs clearance typically completes within a few business days, after which the...
All Markets — Pöschl Gawith Original Temporaril...
All markets We are awaiting restock from the supplier. They expect to have stock available again some time in July 2026. We will list the product as available as soon...
All Markets — Pöschl Gawith Original Temporaril...
All markets We are awaiting restock from the supplier. They expect to have stock available again some time in July 2026. We will list the product as available as soon...
All Markets — Bonded Warehouse Products Tempora...
All markets We have passed our customs inspection, security systems are installed, and final paperwork has been submitted. We are awaiting the issuance of our bonded warehouse number — the...
All Markets — Bonded Warehouse Products Tempora...
All markets We have passed our customs inspection, security systems are installed, and final paperwork has been submitted. We are awaiting the issuance of our bonded warehouse number — the...
UK Market — Selected Brands Temporarily Unavail...
UK customers only We are required to comply with UK tobacco regulations and have temporarily removed these brands from UK sale while we complete a re-registration process with the relevant...
UK Market — Selected Brands Temporarily Unavail...
UK customers only We are required to comply with UK tobacco regulations and have temporarily removed these brands from UK sale while we complete a re-registration process with the relevant...